Privacy Policy

Effective Date: November 10, 2025

Last Updated: November 10, 2025

Website: tv.ihemanth.com

1. Introduction

Welcome to TV+, accessible at tv.ihemanth.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, store, and disclose your data when you access or use our streaming platform, related applications, and connected services (collectively, the “Platform”).

By using TV+, you consent to the data practices described in this Privacy Policy. If you disagree with any part of this policy, please discontinue using our services.

2. Scope

This policy applies to all visitors, viewers, and registered users who interact with TV+, including:

  • ● Users accessing the website or platform interfaces
  • ● Developers and authorized testers with restricted access
  • ● Accounts authenticated via email or phone number through Firebase Authentication

This policy does not apply to third-party websites, embedded content, or services that are not controlled by TV+.

3. Information We Collect

We collect the minimum information necessary to operate our services effectively and to provide you with a smooth and secure viewing experience.

A. Information You Provide Directly

When you sign up, log in, or interact with our platform, you may provide:

  • ● Full name (optional)
  • ● Email address
  • ● Phone number (for OTP verification)
  • ● Password or authentication token (securely handled by Firebase)
  • ● Account preferences such as language, theme, or playback options

Your phone number is used only for authentication. We do not sell, share, or use it for marketing.

B. Information Collected Automatically

When you use the Platform, we automatically collect:

  • ● IP address and approximate location (city-level or region)
  • ● Device information (type, OS, browser, screen resolution)
  • ● Access time, playback duration, and viewed content
  • ● Referring links and session activity
  • ● Error logs and performance metrics

This data helps us maintain security, optimize performance, and enhance your overall streaming experience.

C. Cookies and Local Storage

We use cookies, local storage, and similar technologies to:

  • ● Keep you logged in
  • ● Remember preferences like playback settings
  • ● Improve loading times and app responsiveness
  • ● Analyze site performance and usage

You may disable cookies in your browser, but doing so might affect certain functionalities.

4. OTP and Phone Number Authentication

When signing up or logging in with a phone number:

  • ● We use Firebase Authentication to send a One-Time Password (OTP) via SMS.
  • ● The OTP is processed securely by Google Firebase, not stored or logged by TV+.
  • ● We never see or record your OTP; verification happens directly through Firebase’s servers.
  • ● Once verified, Firebase provides a secure access token to authenticate your account.

Firebase may collect limited technical information such as:

  • ● Your phone number
  • ● Verification timestamp
  • ● Device type and identifier

This is done solely to ensure secure authentication and prevent abuse.

Learn more about Firebase’s privacy practices here: https://firebase.google.com/support/privacy

5. How We Use Your Information

We use the information we collect to:

  • ● Operate and maintain the TV+ streaming platform
  • ● Authenticate and secure user accounts
  • ● Send OTPs for phone login verification
  • ● Improve streaming quality and overall service reliability
  • ● Analyze usage patterns for better performance
  • ● Communicate important service updates and notifications
  • ● Prevent unauthorized access, abuse, or fraudulent activity

We do not use your data for advertising or resale purposes.

6. Data Storage and Security

Your data is stored securely on trusted cloud infrastructure providers, including Google Firebase. We apply the following security measures:

  • ● End-to-end HTTPS encryption for all data transfers
  • ● Encrypted credential storage via Firebase Authentication
  • ● Access control for internal systems (only authorized personnel)
  • ● Regular software and security updates
  • ● Encrypted backups and secure key management

Although we take extensive precautions, no online service can guarantee absolute security. You share data at your own discretion.

7. Data Retention

We retain your information only for as long as necessary to:

  • ● Provide and maintain your account
  • ● Fulfill operational or legal requirements
  • ● Enforce our terms of use and resolve disputes

When you delete your account:

  • ● Personal data is permanently deleted or anonymized
  • ● Some information may be retained temporarily for fraud prevention or auditing

8. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share limited information only in the following cases:

A. Trusted Service Providers

We may share limited data with service partners that help us operate the platform, such as:

  • Google Firebase — for authentication, hosting, and analytics
  • Google Analytics — for usage tracking and performance insights

These partners are bound by confidentiality and process data only on our instructions.

B. Legal Disclosures

We may disclose information if required by:

  • ● Law, regulation, or valid legal process (e.g., subpoena, court order)
  • ● To protect the rights, property, or safety of TV+, our users, or others

C. Business Transfers

If TV+ is involved in a merger, acquisition, or restructuring, your information may be transferred under the same privacy protections outlined here.

9. Analytics and Usage Tracking

We use analytics tools to improve the platform and understand usage behavior, including:

  • Google Analytics
  • Firebase Analytics

These tools may collect anonymized, aggregated information such as:

  • ● Device type and browser
  • ● Session duration and navigation paths
  • ● Playback and error logs
  • ● Feature usage statistics

You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • ● Access your personal data
  • ● Request deletion of your data
  • ● Correct or update inaccuracies
  • ● Restrict or object to data processing
  • ● Withdraw consent at any time
  • ● Export your data in a machine-readable format

To exercise these rights, email us at privacy@tv.ihemanth.com with a clear request. We may verify your identity before taking any action.

11. Children’s Privacy

  • TV+ is not intended for users under 13 years of age.
  • ● We do not knowingly collect personal information from children.
  • ● If such data is discovered, it will be deleted immediately.

12. International Data Transfers

Your information may be processed or stored on secure servers in multiple regions for reliability and performance. All transfers comply with recognized data protection standards and use strong safeguards.

13. Developer and Restricted Access

  • ● Certain sections of TV+ are accessible only to authorized developers or testers.
  • ● These areas are strictly for development, debugging, and quality assurance purposes.
  • ● All activity in such areas is logged for compliance and security auditing.

Unauthorized access or use is strictly prohibited and may result in suspension or legal action.

14. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • ● Platform changes or feature additions
  • ● Legal and regulatory updates
  • ● Security or technology improvements

When changes are made:

  • ● The “Last Updated” date will be revised.
  • ● Significant updates may be announced via in-app or email notification.

Continued use of TV+ after updates implies acceptance of the revised terms.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, contact us at:

Email: privacy@tv.ihemanth.com
Website: https://tv.ihemanth.com

We take all privacy inquiries seriously and will respond promptly.

16. Consent

By using TV+, you consent to:

  • ● The collection and use of your information as described above
  • ● Secure processing and storage of your data through Firebase and other trusted providers
  • ● Communication related to account verification, security, and service notifications

17. Plain Summary

  • ● We collect only what’s needed - your email or phone number for account login.
  • Firebase handles OTP verification securely; we don’t store OTPs.
  • ● We analyze anonymous usage data to improve streaming performance.
  • ● We never sell or share your data with advertisers.
  • ● You can delete your account or request data removal anytime.

Your privacy and trust are extremely important to us, and we continuously work to keep your information safe.